Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the World's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. We are seeking a Junior Account Executive for our Italian Retail Sales organization.
After a proper period of training and shadowing by a senior Account Manager, the candidate will develop and execute sales plans and strategies to effectively bring DN products and services to the Italian Retail market. The candidate will drive revenue generation and identify and close new opportunities within current Retail customer accounts and Retail prospects. Coupled with a senior Account Manager, the candidate will facilitate and lead customer negotiations to achieve mutually beneficial results. They will utilize knowledge of DN offerings and understanding of the Retail customer's business to develop customized proposals that present creative solutions. The candidate will develop, nurture, and maintain Retail customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.
The candidate will work jointly with an experienced Retail Account Manager to learn the Retail industry and the Account Management techniques. During this period of shadowing and training on the job, they will work with their senior tutor in the following responsibilities:
Responsible for customer account management for key accounts within Italy. Generate and follow up on leads and work on prospects. Develop customer relationships as a trusted advisor, providing business and product expertise and exceptional customer support. Educate customers on DN products, services, and innovations. Solicit customer feedback and work with internal key stakeholders to manage any issues. Proactively meet with customers to review service levels. Required Qualifications Bachelor's Degree in Engineering, Computer Science, Business, or equivalent work experience required. Junior candidates with no working experience yet are welcome, as well as experienced candidates in Solution selling willing to be challenged in a very dynamic environment. Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word, and Teams. Advanced Italian and good business English skills (written and spoken). Exhibit skills, characteristics, traits, and work habits that greatly enhance the likelihood of success in customer relationships, e.g., solution-oriented and entrepreneurial mindset, customer empathy. Exceptional communication, presentation, strategic planning, problem-solving, and critical thinking skills. Demonstrated relationship-building skills at all levels of the organization, including senior executive levels. Ability to travel up to 80% of the time.
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