col-wideJob Description:
Job Responsibilities:
Assist in the daily administration, monitoring, and troubleshooting of SAP systems, including performance tuning, system health checks, and ensuring uptime.
Help manage user accounts, roles, and authorizations within SAP systems, ensuring secure access and compliance with security policies.
Assist in performing system backups, restoration, and disaster recovery tasks to ensure data integrity and business continuity.
Support transport management activities, ensuring successful migration of changes across different SAP environments (e.g., development, test, and production).
Respond to user incidents and service requests, resolving SAP-related issues in collaboration with senior team members or third-party vendors when necessary.
Assist in identifying and resolving performance bottlenecks across the SAP landscape, ensuring optimal system performance.
Help maintain comprehensive system documentation, including installation, configuration, and operational guidelines, to ensure consistency and reliability in system management.
Work closely with senior SAP Basis Administrators, SAP functional teams and other IT departments to resolve technical issues and improve the overall efficiency of SAP systems.
Job RequirementsQualification Requirements:
Bachelor's degree in computer science, Information Technology, or related field.
0-2 years of experience in IT support, systems administration or SAP Basis administration.
Hands-on experience in working with SAP systems (internship or academic experience acceptable).
Basic understanding of SAP Basis administration tasks, including system installation, configuration, and monitoring.
Familiarity with SAP NetWeaver, HANA, or other related SAP technologies.
Understanding of databases such as Oracle, SQL Server, or HANA.
Basic knowledge of operating systems (Linux, Windows).
Familiarity with backup and recovery processes.
Ability to troubleshoot and resolve common technical issues.
Good analytical, problem-solving, and multitasking skills.
Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.
Preferred Skills:
Experience with cloud environments and services, such as AWS, Azure, or Google Cloud Platform.
Knowledge of automation tools and scripting languages for system administration tasks.
Certifications in SAP Basis or related areas are preferred but not required.
Willingness to participate in on-call rotations for after-hours support.
Ability to travel occasionally for training or business needs.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
What's next:The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.Diversity & InclusionHere at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!About usWe are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on and join us on , and where we regularly post insights from our colleagues.#LI-DNP