The House of Mercier is excited to announce an opportunity for an Italian Speaking Luxury Brand Customer Consultant to join our esteemed team in Greece. This role is perfect for individuals who are passionate about delivering exquisite customer service and have a strong affinity for luxury products.
In this position, you will be the ambassador of our brand, engaging with customers, understanding their preferences, and providing personalized recommendations to enhance their shopping experience. If you have a flair for luxury and a commitment to excellence, we invite you to apply!
ResponsibilitiesProvide outstanding customer service in Italian, addressing inquiries and offering tailored support to clients.Build and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.Guide customers through their shopping journey, effectively communicating product advantages and features.Address customer feedback and resolve any concerns or issues promptly and professionally.Collaborate with team members to achieve store objectives and elevate the customer experience.Stay informed about the latest luxury trends and product offerings to provide knowledgeable assistance.Assist with inventory management and visual merchandising to create an enticing shopping environment.RequirementsFluency in Italian, with strong communication skills, both verbal and written.Proficiency in English; knowledge of additional languages is an advantage.Experience in retail, customer service, or luxury brand environments is preferred.Excellent interpersonal skills and the ability to connect with a diverse customer base.A passion for luxury brands with an understanding of customer expectations in a high-end retail context.Strong problem-solving capabilities and a focus on customer satisfaction.Ability to work effectively in a team-oriented environment and adapt to changing needs.BenefitsPrivate Health InsuranceTraining & DevelopmentPerformance BonusFully Paid Relocation Package (flight, transfer, and hotel)Good monthly Salary2 Extra Salaries Per YearAnd More...
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