Patrique Mercier Recruitment ES is delighted to present an exceptional opportunity for Italian-speaking individuals to join a vibrant customer service team in Athens, Greece. This role is designed for those passionate about delivering high-quality customer service in an energetic and diverse environment. As a valued team member, you will engage with Italian-speaking customers, assisting them with inquiries and ensuring their shopping experience is seamless and enjoyable. Working in Athens not only offers a chance to develop your career but also to immerse yourself in the rich cultural heritage and stunning vistas of Greece. Join us and be a part of a forward-thinking team dedicated to elevating customer satisfaction in a lively setting.
ResponsibilitiesDeliver outstanding customer service support to Italian-speaking clients through various communication channelsEffectively respond to customer inquiries and resolve issues to ensure positive experiencesMaintain professionalism and a friendly attitude in all customer interactionsAccurately document customer interactions in the company's CRM systemCollaborate closely with team members to achieve service level targets and improve customer satisfactionParticipate in ongoing training initiatives to enhance service skills and product knowledgeRequirementsFluency in Italian (spoken and written) is essentialStrong communication skills and a focus on customer service excellencePrior experience in customer service or retail is preferredAble to thrive in a fast-paced, multicultural environmentStrong problem-solving abilities and attention to detailComfortable with technology and willing to learn new toolsWillingness to relocate to Athens and embrace the local cultureIn possession of EU passportBenefitsPrivate Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGood SalaryFully Paid Relocation Package (flight, transfer and hotel)Free Greek Lessons, discounts and other perks
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