Patrique Mercier Recruitment is currently hiring Italian Speaking Customer Service professionals for an exciting job opportunity in Greece. This position offers full relocation support, providing you with the opportunity to work in Greece and experience the vibrant culture and beautiful surroundings.
As an Italian Speaking Customer Service representative, you will be responsible for delivering exceptional support to Italian-speaking customers. This includes assisting with inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.
Joining our client's team means becoming part of a dynamic and multicultural work environment. You will have the chance to develop your language skills, enhance your customer service abilities, and grow your career.
Responsibilities Assist Italian-speaking customers with their inquiries and provide effective solutionsDeliver excellent customer service through phone, email, and chatAddress and resolve customer complaints promptly and professionallyMaintain accurate records of customer interactions and transactionsCollaborate with team members to achieve customer satisfaction goalsStay up-to-date with company products, services, and policiesFollow established procedures and adhere to quality standardsRequirements Fluency in Italian and English, both written and spokenPrevious customer service experience is advantageousExcellent verbal and written communication skillsStrong problem-solving abilities and empathy towards customersAbility to multitask and thrive in a fast-paced environmentAttention to detail and commitment to providing exceptional customer serviceProficiency in using computer systems and software applicationsWillingness to relocate to GreeceValid European Passport or IDBenefits Private Health InsurancePension PlanPaid Time OffWork From HomeTraining & DevelopmentPerformance Bonus
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