Patrique Mercier Recruitment is thrilled to offer a remarkable opportunity for Italian Speaking Customer Service professionals to join a vibrant team in Greece, complete with full relocation support. This is your chance to expand your career while enjoying the stunning landscapes and rich culture of Greece.
As an Italian Speaking Customer Service representative, you will provide exceptional service to Italian-speaking customers. Your responsibilities will include assisting with inquiries, resolving issues, and ensuring customer satisfaction through various channels of communication.
Joining our client's team means entering a dynamic, multicultural work environment where you can enhance your language skills and develop your customer service expertise.
Responsibilities Assist Italian-speaking customers with inquiries and provide effective solutionsDeliver outstanding customer service through phone, email, and chatPromptly address and resolve customer complaints professionallyMaintain accurate records of customer interactions and transactionsCollaborate with team members to achieve customer satisfaction targetsStay up-to-date with company products, services, and proceduresFollow established procedures and adhere to quality standardsRequirements Fluency in Italian and English, both written and spokenPrevious customer service experience is advantageousExcellent communication skills, both verbal and writtenStrong problem-solving abilities and a customer-oriented approachAble to multitask and work effectively in a fast-paced environmentAttention to detail and a commitment to delivering exceptional serviceProficiency in using computer systems and software applicationsWillingness to relocate to GreeceValid European Passport or IDBenefits Private Health InsurancePension PlanPaid Time OffWork From HomeTraining & DevelopmentPerformance Bonus
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