Embark on a new professional journey as an Italian-speaking customer service representative in the vibrant city of Athens, Greece!
This role comes with the fantastic perk of fully paid relocation, giving you the opportunity to explore a new culture while building your career in a dynamic and supportive environment.
In this position, you will engage with Italian-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services.
If you have a passion for helping others and are excited to work in a thriving international context, we would love to hear from you!
Responsibilities Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chatAddress customer inquiries and resolve issues effectively to ensure high levels of satisfactionMaintain comprehensive knowledge of the company's products and services to assist customers accuratelyDocument all customer interactions in the company's CRM system to keep precise recordsWork collaboratively within a team to enhance customer service quality and share knowledgeParticipate in training and development sessions to continually improve service skillsOffer feedback and suggestions to improve processes and overall customer experience Requirements Fluent in Italian, both written and spoken; proficiency in English is essentialExcellent communication and interpersonal skills with a strong customer-centric approachAbility to multitask and manage priorities in a fast-paced environmentStrong problem-solving skills with keen attention to detailPrevious experience in customer service is preferred, ideally in an international or tech-related contextFamiliarity with CRM systems and customer support toolsA positive attitude, adaptability, and enthusiasm for experiencing a new cultureWillingness to relocate to Greece Benefits Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of lifeCompetitive total salary of approximately €1300 per monthFully paid relocation package, including flights, transfers, and a comfortable hotel stayProfessional growth and development opportunitiesCompetitive performance bonuses2 additional salaries per yearComprehensive healthcare benefits and numerous discountsFully paid training conducted by certified instructorsModern, state-of-the-art premises featuring a welcoming work environment and relaxing break areasSpecial events and community & social responsibility initiativesReferral Program: Bring your friends and earn attractive bonuses!Free Greek language courses to help you integrate and thrive locallyWork for a Great Place to Work-Certified Company
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