Join Patrique Mercier Recruitment as we seek enthusiastic Italian Speakers for exciting opportunities in call centers across Greece!
We offer a paid relocation package to help you make this transition smooth and hassle-free, allowing you to immerse yourself in the rich culture and stunning landscapes of Greece.
In this role, you will be the voice of our client, providing exceptional service to Italian-speaking customers by addressing their inquiries and resolving any issues efficiently.
Your passion for customer service will shine as you help create a positive experience for our clients.
Key Responsibilities Deliver outstanding customer service to Italian-speaking clients via phone, email, and chat Listen actively to customer concerns, troubleshoot problems, and provide effective solutions Maintain detailed records of customer interactions and follow up as needed Collaborate with team members to enhance service quality and efficiency Stay informed about company products, services, and policies Adhere to company procedures and standards to ensure high-quality service delivery Requirements Fluency in Italian and English, both written and spoken No prior experience necessary; comprehensive training will be provided Strong communication skills with a customer-oriented approach Ability to handle challenging situations calmly and effectively Desire to learn and grow in a dynamic, team-oriented environment Detail-oriented mindset and commitment to quality service Basic computer skills and familiarity with customer service software Willingness to relocate and work in Greece Valid European Passport or ID Benefits Private Health Insurance Pension Plan Paid Time Off Work From Home Training & Development Performance Bonus