Patrique Mercier Recruitment is currently seeking an Italian Customer Service professional for a position with a company that values customer satisfaction and provides exceptional support to Italian-speaking customers.
This is an exciting opportunity that offers a fully paid relocation to Greece, allowing you to work in a vibrant and multicultural city while utilizing your language skills.As an Italian Customer Service representative, your main role will be to assist Italian-speaking customers with their inquiries, provide product information, and ensure a positive customer experience.
Joining our client's team means working for a company that prioritizes customer satisfaction and fosters a supportive and inclusive work environment.ResponsibilitiesProvide excellent customer service to Italian-speaking customers via phone, email, and chatAssist customers with inquiries, order assistance, returns, and product informationHandle and resolve customer complaints in a professional and efficient mannerDocument customer interactions and maintain accurate recordsCollaborate with team members to ensure customer satisfactionStay updated on the company's products, services, and promotionsFollow company policies and proceduresRequirementsFluency in Italian and English, both written and spokenPrevious experience in customer service, preferably in the e-commerce industryExcellent communication and interpersonal skillsStrong problem-solving abilities and ability to remain calm under pressureAbility to multitask and prioritize tasks effectivelyAttention to detail and commitment to delivering exceptional customer serviceComfortable using computer systems and software applicationsWillingness to relocate and work in GreeceValid European passport or IDBenefitsPrivate Health InsuranceTraining DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel ) #J-18808-Ljbffr