Italian Customer Advisor - Lisbon

Do you follow all the latest developments in technology and gadgets?
Do you have excellent communication skills in Italian?
This is your chance to work as a Customer Specialist ABROAD!
Starting date: August &, September 2024 Responsibilities: - Communicate with customers via chat, e-mail &, calls - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Assist customers to manage/secure their account &, passwords - Escalate unresolved cases by contacting 2nd level support Interaction Experts What you will bring: - Fluency in Italian (minimum C1) and Advanced English knowledge - Great communication skills - Prior customer support experience would be an advantage - Strong troubleshooting skills - Availability to start right away Conditions on offer: - Relocation package if required (flight + room in an apartment up to one year with utility bills included) - Monthly salary + 2 extra salaries per year (14x) - Performance bonus - Meal allowance?
- Health care benefits and numerous other discounts - ?Transport bonus - Full training by certified instructors - Professional growth &, development opportunities?
- Remote &, On-site positions (they will be discussed in the interviews) To APPLY send your resume with your availbility for interviews this week and the next one, thanks!