Do you want to live a rewarding career' on behalf of the world's most exciting brands?
Join our client's multicultural team and make a real impact on our client's business every day.
We are looking for a Technical Support Advisor to provide great customer support' maintaining quality &, improving performance every day.
If you love helping others and have a natural curiosity' we are a perfect match.
Grow with our client' show off your skills' build your career path' and enjoy every moment in a people- focused global company.
Responsibilities - Assist viewers through phone and/or chat regarding different queries - Provide account and application support to viewers namely with regard to software functionality - Provide technical support and troubleshoot system configurations and network settings - Provide accurate and real-time responses to the viewer's inquiries.
Requirements - To be selected as an Italian Speaking Advisor' you need to have the requirements below: - Have a high level of Italian (written and oral) and fluent in English (B2) - Are passionate about entertainment and media enterprise - Have excellent communication skills coupled with empathy' team spirit and customer-oriented - Have familiarity with digital streaming services and devices Benefits - Strong compensation package (14 monthly payments per year plus bonus) - Monthly meal allowance paid in voucher card (net) - Private Health Insurance - Personal and career development programs and mentoring to develop skills - Possibility to participate in a growing multicultural Project - Flexible Schedule - Work in a diverse environment with people from over 75 nationalities - Benefit from our modern amenities' many discounts in local businesses' free medical appointments at the office' sports' and social responsibility activities' internal parties' and much more!
- We promote inter-company mobility to work at any of our sites around the world - Workplace: Work From Home (for people already based in Portugal) - Base Salary: 900€ gross per month per 14 months - Performance Bonuses: 100 euros gross per month - 12 payments per year.
- Transport allowance - 20 euros per month - Meal allowance - 7.23 euros per working day - Accommodation provided by the company for 280 euros per month (bills included).
This option is available for candidates coming from abroad.