At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Shift : 12-Hour Shift - 6 PM to 6 AM, Monday, Tuesday, Wednesday Alternating Thursdays
JOB SUMMARYProvides technical support to end-users for PC, server, hardware, or software applications.
ESSENTIAL DUTIES AND RESPONSIBILITIESThermal Printers Support (Zebra, Brady)Address security vulnerabilitiesSCCM SupportWindows Patching supportActive Directory SupportMonitor asset inventoryVerify backup, daily checklist, account maintenanceServe as the point of technical escalationPerform periodic license auditsCreate and configure Windows images for site hardwareRF Scanners configurationProvide on-call supportIdentify and purchase hardware using the EP ProcessAdminister network hardware (enabling and disabling ports)Administer file services, Print Services, and Terminal ServersDocument new processesProvide support to wireless devices (i.e. - Access Points)Follow all procedures around the ISS security policyProvide end-user training & technical assistanceAssist Administrators in rotational duties for the following (but not limited to) administration competencies :Network Administration (equipment maintenance, backups, daily checklists)Systems Administration (account maintenance, backups / restores, server maintenance)Business Systems Administration (documentation, process flows, CMRs, troubleshooting)Database Administration (daily checklists, backups, troubleshooting)Load and verify correct operation of software packagesTroubleshoot and resolve end-user problems and ensure correct operation of personal computersSimulate or recreate user problems to resolve operating difficultiesMaintain inventory of computer parts and log all repairs / service performedProvide training and technical assistance to usersParticipate in the exchange of ideas and information within the departmentAsk questions; encourage input from team membersProvide regular updates to appropriate managersIdentify creative ways to reduce cost by streamlining processes and systemsDrive continuous improvement through trend reporting analysis and metrics managementAssure that procedures and work instructions are efficient and not redundantOffer new ideas and suggestions for improvementDemonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectivelyConfer with reporting manager on complex or unusual situationsEstablish new measurement systems if / where possibleExchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organizationMay perform other duties and responsibilities as assignedJOB QUALIFICATIONS KNOWLEDGE REQUIREMENTSEnsure 100% adherence to all company policies and procedures (i.e. Health, Safety, and Quality)Maintain discretion and confidentiality in all areas pertaining to data and proprietary informationInterpret a variety of instructions furnished in written, oral, diagram or schedule formUnderstand and embrace the business and IT strategic directionAdhere to all safety and health rules and regulations associated with this positionComply and follow all procedures within the company security policyBE AWARE OF FRAUD : When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, drivers license number or passport information over the phone or via e-mail.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation : If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com / Careers site as a result of your disability.
Equal Opportunity Employer - minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity
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