As an IT support specialist you will be responsible for:
Management and hardware & software of PCs, Servers and resolution of technical problemsPreparation of new workstations and work tools for internal employees (PCs, utilities, telephones)Laptop and smartphone management using Endpoint Manager and MDM toolsManagement of the VoIP system telephone switchboard (creation of extensions, creation of queues)Configuration and maintenance of computer peripheralsBasic management of Windows server 2016 / 2019 / 2022 - Active Directory domain (user / group / policy creation) - Azure ADDrafting documentation for internal use by the team and/or for the end userRequisitiThe ideal candidate for this position must meet the following requirements:
2-3 years of experience in the same role
Excellent knowledge of the main operating systems
Willingness to undertake short domestic assignments
Management of relations with various suppliers to coordinate activities
Basic knowledge of networking aspects (switch, firewall, vpn)
Basic knowledge of electrical/plant engineering
Sense of responsibility
Good interpersonal skills, enthusiasm and flexibility
Ability to teamwork
Willingness to work shifts (9:00 - 21:00 coverage)
The following skills will be considered a plus
Knowledge of the Atlassian Jira suite
Knowledge of the Ivanti Endpoint Manager and Ivanti Neurons product
Knowledge of the ITIL frameworkWe will make sure you always have:
Autonomy and responsibility: you will be free to choose, try, fail and try again. We believe that getting involved is the first step to making a differenceCareer opportunities: you will be evaluated every six months and your results will guide your growth pathContinuous training: we believe in talent and we like to cultivate it. You will have training and refresher courses available during which you can learn from industry expertsStimulating environment: we work in a dynamic and synergistic way, cross team. This will allow you to deal with talented professionals and always challenging activitiesSmartworkingShort workweek, Friday afternoon is offMore than 50% of holidays compared to those already plannedVarious welfare initiatives (for parents, leisure, personal care)
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