IT Support Specialist Location: Via Nuova Provinciale 23034 Grosotto, Italy Type: Full time Hours: 8 hours Skills: Technical Proficiency: Hardware and software troubleshooting, operating system knowledge, network troubleshooting and configuration. Customer Service: Strong interpersonal and communication skills, patience and ability to explain technical concepts to non-technical users, customer-focused attitude. Description: BCIC Swiss GmBH is looking for an On-site IT Support Specialist in Grosotto, Italy for a full-time position. Responsibilities: Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications. Basic knowledge of Mac operating system to support Apple PC users. Install, upgrade, support and troubleshoot printers and computer hardware. Perform general preventative maintenance tasks on computers, laptops, and printers. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Broad experience in IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Requirements: Valid work permit. Minimum B1 level in local language and English. Good knowledge about computers/IT. A couple of years of experience in a related field. Immediate joining. If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible. Apply here: shamsun.naharbcic-swiss.com Salary: Negotiable Company Details: BCIC SWISS GmBH Lattichstrasse 6, 6340 Baar Apply Now J-18808-Ljbffr