It Support

**Position**: EUC L1 (Deskside Support ) - JD is shared here
- **Working Hours**:Full-Time -Standard Business Hours
- **Employment Type**:Fixed Term Contract
- **Preferred Contract**: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself.
(As Self Employed / Contractor or through an Umbrella company)
- **Language**: Bilingual (English + Local Language)
**About Sharp Brains**:
Sharp Brains is an IT Services & Solutions Provider based in the UK.
We offer on-demand and managed technical support around the globe and around the clock.
Our mission is to deliver IT Services & Solutions Globally, and our vision is to be the most innovative IT Managed Services Provider.
Our values are Trust, Grow Confidence, and Expertise in a safe and simple way.
**Role Description**
This is a full-time on-site Information Technology Support Specialist role located in Milan, Italy.
The IT Support Specialist will be responsible for providing technical support, troubleshooting, and help desk support for desktop computers and information technology systems.
**Qualifications**
- Strong technical support and troubleshooting skills
- Experience with desktop computers and information technology systems
- Ability to provide help desk support in a timely and efficient manner
- Strong customer service and communication skills
- Ability to work independently and as a part of a team
- Relevant IT certifications such as CompTIA A+, MCP, or CCNA are a plus
- Associate's or Bachelor's degree in Information Technology or related field is also preferred
**Job Types**: Part-time, Contract
**Salary**: Up to €160.00 per day