It Support

Provide first/second level contact and problem resolution for customer issues.
- Work with vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of the Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, and printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
**Job Type**: Temporary
**Salary**: Up to €2,795.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- IT support: 2 years (required)
**Language**:
- Italian C1, English B2 (required)
Ability to Commute:
- 20825 Barlassina, MB (required)
Ability to Relocate:
- 20825 Barlassina, MB: Relocate before starting work (required)
Work Location: In person