We are seeking an intern for our Internship, IT Processes &, Data Office. Within the Employer Relations &, Career Services Business Unit, in charge of managing partnerships with employers in order to provide internship/placement opportunities and career advice to Bocconi students, the team focuses on process analysis and implementing information systems. This internship offers an excellent learning experience, providing the selected candidate with a deep understanding of how a service-oriented organization operates gained by working on process analysis, organizational design, and the implementations of technological innovations to improve management and services. Key Responsibilities: • Support the deployment of a new University CRM: Assist in system monitoring, user support, data cleansing, and the preparation of manuals, FAQs, and reports. • Contribute to the creation of online services: Participate in the analysis, benchmarking, and creation of guidelines for new, innovative projects targeted at students. • Analyze and improve business processes: Support the evolution of processes and related information systems across the Business Unit. Requirements: • Graduated with a Master's Degree with an outstanding academic path, • Fluent in English and Italian • Work/study/life experience abroad or in international/multicultural contexts (at least 6 months) • Good knowledge of Microsoft Office 365 Suite. Familiarity with Salesforce CRM is a plus • Experience in creating and interpreting dashboards and reports • Knowledge of SQL for database querying and management • Curious to know how a higher education institution operates in order to implement processes, innovation, and information systems • Soft skills: positive and enthusiastic with good interpersonal skills, strong problem-solving skills, analytical and critical thinking, hands-on approach, customer oriented, able to organize and manage the work timely and autonomously, self-starter with attention to detail. We offer: We are offering a 6 months paid internship, starting from October 2024. Place of work: MILAN Data inizio prevista: 11/10/2024 Categoria Professionale: Servizi Professionali Citt : Milano (Milano) Disponibilit oraria: Full Time I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi, prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004). vetrinabakeca
