MSC Cruises, the 3rd largest cruise operator in the world with an ambitious 10-year investment plan of €13.6 billion that includes the construction of up to 17 new digital ships, plus terminals and other important assets.
We're totally transforming our business and building a modern and highly digitalized company and our IT is at the core to support the digital transformation.
Working in MSC Cruises is working in a very dynamic and global context with the freedom to shape and define the future of digital in our organization, with the support and scope of a vast evolving business.
Our environment is international, fast-paced, highly collaborative and meritocratic.
We are looking for an
IT Infrastructure Technical Project Manager in our Naples office, the major service delivery center in the Group, and having seen your profile you could be a good fit to us given your background and skills.
The position offers the option of smart working to ensure you have the best work-life balance possible.
In a very dynamic and growing IT dept, the IT Infrastructure Technical Project Manager reports to the IT Infrastructure Manager and will be supporting MSC Cruises in IT Infrastructure Project Management area.
- Fluent in English, oral and written.
Any other language is an advantage
- Master's or Bachelor's degree in Computer science, engineering or equivalent
- Must have at least 3+ years of experience as an IT technical Project Manager
- Ability to communicate with technical and non-technical audiences and to deliver with stretched deadlines
**Hands-On experience with**:
- Coordination\/project management skills
- Risk management skills
- Good knowledge of MS Project, MS Visio, Power BI, Jira, ServiceNow or other IT Project management tools and technologies
- Strong leadership and decision-making skills
- Strong analytical skills
- Knowledge of
IT Infrastructure and Operations best practices and processes
- Knowledge of Cloud, Cloud Native solutions
- Knowledge of
Microsoft Active Directory, Azure AD, Intune
- Knowledge of
virtualisation solutions
VMWare, vCentre, & ESXi)
- Experience with
monitoring tools like
Zabbix, Grafana, Dynatrace
- Good knowledge of Unix\/AIX\/Oracle systems is an advantage
- Experience with containerization technologies is a plus
- Collects and translates business and technical requirements into detailed specifications
- Develops high level detailed programs and project plans
- Follows up, monitors, tracks progress of the programs and projects
- Ensures that all programs and projects are delivered on-time and quality
- Creates and maintains comprehensive project documentation
- Builds and maintains relationships with stakeholders and other IT units
- Reports and escalates to stakeholders and management
- Ensures compliance in alignment with MSC Security guidelines and contributes to security design
- Contributes to Incident, problems and change management of related areas
- Supervises the Patch Management process
- Maintains and upgrades IT systems
- Monitors systems performance and troubleshoots issues
- Tracks emerging technologies and implements them in the organizationVISA REQUIREMENTS (if any)
- Right to work in ItalyPart of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.
Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.
MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.
As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.
The fleet's average age is 7 years, the youngest in the industry.
In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.
As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.
MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.
MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.
In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.