JOB PURPOSE MSC Cruises, the 3rd largest cruise operator in the world with an ambitious 10-year investment plan of €13.6 billion that includes the construction of up to 17 new digital ships, plus terminals and other important assets.
We're totally transforming our business and building a modern and highly digitalized company, with IT at the core to support this transformation.
Working in MSC Cruises means being part of a dynamic and international context with the freedom to shape the future of digital in our organization, supported by a vast global evolving business.
Our environment is international, fast-paced, highly collaborative, and meritocratic.
We are looking for an IT Infrastructure Delivery Manager in our Naples office, the major service delivery center in the Group.
The position offers the option of smart working to ensure you have the best work-life balance possible.
In a very dynamic and growing IT department, the IT Infrastructure Delivery Manager reports to the IT Senior Platforms Manager and will be responsible for overseeing the planning, implementation, and delivery of IT Infrastructure projects deployed in our HQ datacenters.
KEY ACCOUNTABILITIES Lead infrastructure professionals (internals/externals) in the planning and execution of datacenter projects;Help the unit in adopting the right datacenter solution(s);Work with cross-functional teams to align datacenter infrastructure with organizational goals;Provide technical leadership and guidance to team members;Manage the lifecycle of datacenter components (introduce, deploy, maintain, and retire);Oversee day-to-day operations of all datacenter components in scope;Oversee deployment of hardware in datacenters;Participate in capacity planning and resource forecasting for datacenter expansions;Define key performance indicators for datacenter components and ensure SLAs are met;Implement quality control processes to ensure the reliability and performance of datacenter infrastructure;Collaborate with vendors for procurement of datacenter hardware, software, and services;Follow internal processes and manage budget and contracts for all datacenter components;Manage relationships with internal and external stakeholders;Maintain accurate and up-to-date documentation for datacenter configurations, procedures, and policies.QUALIFICATIONS (skills, competencies, experience) Fluent in English, oral and written. Any other language is an advantage;Master's or Bachelor's degree in Computer Science, Engineering, or equivalent;Must have at least 8+ years of total experience, of which 3+ years as an Infrastructure lead;Ability to communicate with technical and non-technical audiences and to deliver under stretched deadlines;Good communication skills to align stakeholders.Hands-On experience with:
Planning, designing, and implementing datacenter infrastructure;Deployment and management of server hardware, storage, and backup solutions;Familiarity with virtualization technologies (VMWare);Implementation of automation tools and scripts to streamline infrastructure tasks;Leading and managing infrastructure projects from initiation to completion;Work experience with these products is a plus:
HPE Synergy 480 Gen10 Plus compute;Storage solutions PureStorage, HPE Alletra & EMC UNITY;Backup disk library based on Cisco Hyperscale S3260;IBM Tape library TS4300;Backup & Recovery product CommVault;IBM Power8 & Power9;Oracle Exadata X8 & X6.VISA REQUIREMENTS (if any) Right to work in Italy.
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