Panoramica:
HAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best-known brands in the world.
When you work at HAVI, you have a chance to make your mark - to be a part of work that drives value, brings a smile and keeps everyday life moving forward.
Which means it's not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customersand to touch the lives of people both at home and around the world.
Based in our Italian HQ in Bomporto (MO) he/she will be part of Market I.T.
team reporting to the local Market I.T.
Manager.
ResponsabilitÃ:
Key Responsibilities:
DATA ANALYSIS:
Contribute in new Modern Data Platform strategy by supporting users in report creation (Power BI, Report Builder), Trainings and reviewing Data Model;
INCIDENTS SUPPORT:
ERP APPLICATION MANAGEMENT:
Ensure Correct functionalities of main ERP Systems (SAP, ERP and WMS) and support third part integrations (Data Flows, EDI, etc.
);
PROBLEM SOLVING:
Identify critical issues, managing it with a structured approach (problem solving methodologies); Design and run (facilitate) workshops with a variety of stakeholders to analyse challenges and generate solutions using process solutions.
CUSTOMER, COMMUNICATION MANAGEMENT and PROCESS ANALYSIS:
Continually seek opportunities to increase customer satisfaction and deepen customer relationships by improving IT Solutions; Drive new Customer integrations.
PROJECT RELATED TASKS:
Support Company projects related to Technology areas (ERP New Releases, App Development, Customer Integrations, Incidents Root Cause Analysis, etc.)
by helping in Requirements collections, impact analysis, Meeting arrangement, information sharing and User Acceptance Tests.
Capacità richieste e esperienza:
Fluent in Italian and English (Spanish will be a plus);
Good knowledges in Reporting and Business intelligence tool (Business Object, Power BI, SQL Server).
Ability to manage Customer Relationships at technical level;
Good Presenting and Communications skills;
Problem and Incident management;
Passion for technology;
Curiosity and Flexibility;
Time Management and prioritization capabilities;
Process mapping and analysis;
Business requirements analysis and Relevant Knowledges in ERP:
SAP, WMS, TMS and CRM.
Experienced in IT Projects management and It Product Management, related to ERP solutions;
Will be considered a plus:
ITIL and/or Prince2 Certification;
Supply chain and/or logistics experience;
SAP Knowledges;
Dell Boomi & Java script
Python