The professional will manage a computerized environment, provide technical support to the customer, prepare technical documentation, establish standards, offer solutions for computerized environments and research computer technologies. Key Responsibilities: Provide technical support requests to customers (internal and external); Installation/Corrective and preventive maintenance of hardware and software; Maintain asset control of software and IT equipment; Participate in technical planning of actions in the area; Monitor and administer network services; Prepare and maintain systems documentation in accordance with the standard adopted by the company; Identify and implement new technologies for the IT environment; Help users make better use of available equipment and applications; Participate in the analysis process of new hardware and software and in the purchase and implementation process; Carry out internal training, transmitting the knowledge necessary for the development of activities/processes. Skills, Knowledge and Expertise: Knowledge of Linux and Windows environments (servers/desktops); Verbal and written communication skills; Organization; Willingness to learn and be proactive; Advanced Spanish. These skills will be considered a plus: Intermediate/advanced English; Creation/manipulation of scripts; Experience with virtualization (VMware) and cloud; Information security (backups, firewalls, antivirus, etc.); Experience with support service; Hybrid home-office, alternation between remote and office work; About ESSS: We are a Brazilian multinational that stands out internationally for offering the market complete mathematical modeling and computer simulation solutions. With almost 30 years in the market, we have offices in Brazil (Florianópolis, São Paulo), Argentina, Chile, Colombia, Peru, Mexico, United States, Spain, Portugal and Italy. Innovation and technical excellence are the pillars that allow us to offer high value-added solutions to companies around the world and help them solve, through computer simulation solutions, from simple design challenges to the most complex ones, as well as developing quality products. engineering limited only by imagination. OUR WAY OF BEING: We believe that people who are passionate about what they do and engaged are what makes ESSS different. Today we are more than 300 employees who, with their skills, talents and experiences, help to form a high-performance global team, responsible for solving problems through technology. If you are an innovation and technology enthusiast and are looking for a company where you can share ideas, achievements and work in a healthy environment, where you can develop personally and professionally, ESSS is your place. We are committed to creating an inclusive environment where everyone feels valued and respected. The diversity of the team of employees is a hallmark of ESSS. Furthermore, we have special opportunities for people with functional limitations. J-18808-Ljbffr