It Analyst

BTO, consulting company offering Project Management services in the IT field, is looking for a Junior Consultant interested to pursue a career as an IT Service Manager and to be involved in projects for a financial and banking client in Turin.
**IT Analyst**:
**Main activities**:
Support in the IT Governance;
Support in the IT Service Management activities;
Support in monitoring portfolio performance and quality addressing critical issues;
Support in KPI Data collection & analysis to monitor the Service level agreement (SLA);
Contribution to the production of reports and deliverable for the top management;
Contribution in planning, implementation, communication of a new workflow for ticket management and visualisation (Application Maintenance and Projects).
**Requirements**:
Bachelor's Degree;
At least 1 year of proven experience in a similar role;
Strong problem-solving skills and interpersonal skills able to communicate, influence and adapt communication at different levels of organisation;
Fluency in English and Italian;
Willingness to Business Trips to Turin.
Would you like to be part of a very young, international and fast-growing organization?
We are a group of young and motivated people that have the objective to make an impact and advance the digital transformation of big companies!
LI-DNI