It Adoption & Change Senior Specialist

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Nestlé welcomes people with disabilitiesLocated in Nestlé Milan HeadquartersPermanent contractFull-time in the Milan HQ with flexibility to work remotelyPosition Summary You will be part of the Adoption and Change Team, which drives adoption of technology, enables new ways of working and empowers individuals and teams to perform better. In this position, you will bridge the gap between technology and employees. Technologies in scope include modern workplace solutions (e.g. Microsoft 365, Viva Engage, Copilot for O365, IT Service Management solutions).
You will work on assessing the impact new technologies have on Nestlé employees and create change management strategies for driving adoption and minimizing disruption.
A Day in the Life of a Senior Adoption & Change Specialist: Work with IT Product Teams to define the case for change and assess the end user impactFacilitate stakeholder mapping workshops to identify how different groups across the organization may be impacted by the changeCreate change management strategies to drive adoption of IT productsDevelop and execute communication plans for enterprise roll-outs of IT initiativesWhere required, develop engaging content such as infographics, short videos, social media posts and emails to support adoption and deployments of IT productsWork with IT Product Teams to identify adoption targets and to measure themCreate frameworks to enable employees to adopt more efficient ways of working and to make the most out of technologyWork with regional managers and market teams to coordinate to cascade the deliverables produced and to get feedbackMinimum Qualifications: Bachelor's degree in a relevant field such as Business Administration, Organizational Psychology, or Information Technology5+ years experience in leading and managing change management initiatives, preferably in the implementation of technology solutionsStrong stakeholder management skills, with the ability to engage and align stakeholders at all levels of the organization, including senior leadershipStrong data analysis skills, with the ability to translate insights from data into recommended actions and improvementsBonus Points If You have the following: Certification in change management, such as Prosci Change Management Certification or Agile Change Management Certification, demonstrating a strong understanding of industry best practices and frameworksExperience with content creation tools such as CanvaExperience with working in a global environment with virtual teamsOnly cvs submitted in English will be considered.

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