Internship - B2B Sales And Marketing Processes

In addition to the tutor, the trainee will have the opportunity to collaborate in the Sales & Marketing Processes Design area performing the following activities:
- Supporting the definition and analysis of the processes of services offered to B2B customers (B2B Commerce, B2B CRM);
- Coordination, support and roll-out training to markets for the release of new tools and features;
- Drafting of requirements for the implementation of new capabilities;
- Support the coordination of maintenance activities and process evolution;
- Contribute to the overseeing the platform standardization process and tools to ensure consistency of data collected by different systems and platforms;
- Reporting and monitoring of KPIs of adoption of instruments released on different markets;
- Support the Quality Assurance of implemented processes and tools
**Requirements**:
- Master Degree in Management Engineering/Economics
- Organization, proactivity and willingness to learn
- Able to clearly communicate business needs and requirements both to technical teams and internally to local marketing and/or headquarters
- Able to conduct analysis and testing to identify problems in a system and provide solutions to effectively solve problems
- Able to analyze business results and metrics
- Knowledge of Power Point and Excel tools
- Fluency in English (written and spoken)