**Internship - Agile Project Management**:
**Job ID**:R0354255**Full/Part-Time**:Full-time**Regular/Temporary**:Temporary**Listed**:2024-10-29**Location**:Milano**Position Overview**:
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people - in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world - be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.
Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
**Internship goals**:
During the full time six month intership, the Intern is required to support Agile squad in the delivery of projects:
- Delegate transactions in online banking
- First fund subscription in online bankingVisual impaired remediation for online and mobile banking.
Intern will be involved in the following main activities:
- Information collection for claims replies, customers feedback analysis to improve user experience, Incident opening and monitoring digital KPIs
- Benchmark and customer behavior analysis
- Manage the progress of projects, writing tech documentation (ppt, excel, word)
- Manage and monitor of daily requests from different bank departments
**Skills requirements**:
Fluent in English and in Italian
Excellent proficiency and experience with Microsoft Office (Excel and PowerPoint are a must).
Accuracy and attention to details
Ability to manage time and priorities, with a proactive approach to problem solving
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.