Internal Product Support Specialist - Chemicals (m/f/d) page is loaded Internal Product Support Specialist - Chemicals (m/f/d) Apply locations Milan, ITA time type Full time posted on Posted 2 Days Ago job requisition id R-159456 The Opportunity:
As an Internal Product Support Specialist at Avantor, you will be the go-to expert for our chemical product range, providing comprehensive technical and commercial support to both internal teams and external customers. In this role, you will work closely with external product specialists, account managers, and colleagues to address technical inquiries, resolve product-related quality issues, and ensure customer satisfaction.The Team
Reporting to the Sales Service Manager for Technical Support, Quotations, and Tenders, you will be part of a dynamic and commercially focused team. By proactively engaging in the sales cycle, you will promote our solutions, helping to drive success for both our customers and the business
What we are looking for Education: Bachelor´s or Master´s degree in chemistry or relevant science disciplineExperience: Experience with laboratory productLanguage Skills: Fluent in oral and written English and ItalianIT Skills: MS Office pack, CRM / ERP would be beneficialHow you will thrive and make an impact Offer ongoing sales support to customers pre-and post sales, on Chemicals product range within the Avantor portfolio.Prepare technical input for quotes and give price recommendations based on product- and market knowledge.Increase competitive advantage and drive customer satisfaction by building trust and developing partnership relationships.Work with the sales- and product specialist team to help meet /exceed our company targets and strategy within assigned discipline.Provide value in every interaction by working together with customers, suppliers, Avantor sales teams and European functions to develop valuable solutions for their business.#LI-E
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
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Avantor, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.
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