col-wideJob Description:
HRS AS A COMPANY
HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.
ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.
TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.
In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.
Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.
HRS's exponential growth since 2 serves over % of the global Fortune and leading hotel chains.
Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.
BUSINESS UNIT
We invite our working students to develop a professional mindset by giving the opportunity to take ownership of the HRS processes when it comes to support our hotel partners.
POSITION
We are looking for an Intern Supplier Solutions (all genders) based in Milan who will be responsible for supporting best-in-class operations of HRS' hotel partner.
CHALLENGE
Daily operational interface for HRS Hotel Partner to ensure excellent operations and support for our hotel partner
Support of Sign-Up and Submission of HRS Labelling, Classifications, Corporate RFPs and CCR Procurement to facilitate enablement of HRS value proposition and solutions
Pro-active consulting of hoteliers regarding activities along HRS 5S Framework to increase market share, including price/ availabilities and training on HRS VPAY Solution
Support of inbound support requests of our hotel partner related to HRS LaaS Solutions & general administration
Close collaboration with regional HAE Teams taking over delivery support tasks or appraise HAEs of important developments with most relevant hotels
Cross-functional team work in our STAY Unit to understand customer needs and implications for hotel offerings and services
Actively contribute toward continuous process improvements & continuously improve working procedures through identification of automation potential
FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
Student, preferably in the field of Hospitality, Tourism or Business
Excellent communication skills in both ways: understanding pain and gain of the hotels and presenting best possible solutions, i.e., actively listening and questioning, recognize needs of conversation partners and adapting own communication
Ability to work independently, reliably, diligently and well structured
Structured way of working with a commitment to detail in an organized manner
Team player with strong orientation on results and strategic goals
Flexible thinker able to operate in a changing environment
Fluency in English and Italian, both spoken and written
PERSPECTIVE
Access to a global network of a globally united and mutually responsible "Tribe of Intrapreneurs" that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.
LOCATION, MOBILITY, INCENTIVE
The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility.
