Overview
INTERMEDIATE REPRESENTATIVE, FACILITIES MANAGEMENT & OPERATIONS
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Intermediate Representative, Facilities Management & Operations to join our Real Estate Portfolio Management team. This role is located in Milan, Italy – HYBRID.
In this role, you'll make an impact in the following ways: Facilities Management: Support local Facilities team to ensure effective cooperation with clients and colleagues to deliver professional customer-focused service. Motivate and guide the Facilities team in their duties and assist them to maximize their potential.Budget and Risk Control: Support input and review of the annual budget and capital plan for the provision of Facilities, ensuring compliance with all regulatory and policy governance.Business Continuity: Review and support procedures to minimize impact following the invocation of the Company's business continuity plan.Reporting: Provide input and review of management information reporting to improve services, costs, and mitigate risk.Projects: Support the delivery of special projects related to the services provided. To be successful in this role, we're seeking the following: Excellent interpersonal skills – ability to communicate with both internal and external customers and service providers at all levels in a courteous and professional manner.Excellent organizational skills and logical thinking, with the ability to adapt to new situations.Confident and reliable – sufficient to represent the department and organization at all levels.Discretion and tact when dealing with difficult clients or situations.Methodical approach and ability to think laterally in diverse situations.Strong leadership qualities and ability to delegate according to the team's strengths.Up-to-date knowledge of services available to meet customer and company needs.Attention to detail.Fluent in Italian and English, both spoken and written. Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. We encourage candidates aligned to the protected categories under the law 68/99 to apply for this position.
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