INTERMEDIATE REPRESENTATIVE, FACILITIES MANAGEMENT & OPERATIONS At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Intermediate Representative, Facilities Management & Operations to join our Real Estate Portfolio Management team. This role is located in Milan, Italy – HYBRID.
In this role, you'll make an impact in the following ways:
Facilities Management : Support local Facilities team to ensure it works effectively together and in close co-operation with client and colleagues to deliver professional customer-focused service. To motivate and guide the Facilities team in the performance of their duties and assist them to maximize their potential. To advise and guide the team in the pursuit of their tasks at both a day-day and strategic level. Budget and Risk Control : Support input and review of the annual budget and capital plan for the provision of Facilities and review expenditure on a monthly basis, ensuring budget Plan is met. To regularly review and provide innovative solutions to reduce costs and provide value. To ensure compliance with all regulatory and policy governance in areas managed at all times, and ensure services and staff adhere to policy and do not put company reputation at risk. Business Continuity : To review and provide support of procedures in place to minimize impact following the invocation of the Company's business continuity plan. Reporting : To provide input and review of the management information reporting is received and filed in the Support Services file and accessible to all, and to utilize Management Information to improve services, costs and mitigate risk. Projects : To support the delivery of special projects related to the services provided. To be successful in this role, we're seeking the following:
Excellent interpersonal skills – ability to communicate with both internal and external customers and service providers at all levels in a courteous and professional manner. Excellent organizational skills and logical thinking, with the ability to think quickly and adapt to new situations. Confident and reliable – sufficient to represent the department and organization at all levels, internally and externally. Discretion and tact when dealing with difficult client/suppliers or situations. Methodical approach and ability to think laterally in dealing with diverse situations. Strong leadership qualities and ability to delegate in accordance with the team's strengths and qualities. Up to date knowledge on the range of services available to meet the needs of customers and the Company. Attention to detail. Fluent Italian and English, both spoken and written, are a requirement.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, ******** Best Places to Work for Disability Inclusion , Disability: IN – 100% score, ******** "Most Just Companies", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
We encourage candidates aligned to the protected categories under the law 68/99 to apply for this position.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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