The FAAC group, leader in the access automation business with over 3,600 people employed in 5 continents, 18 production sites in Europe, 50 sales branches in the main countries and a network of over 80 countries served by official distributors, is looking for a
The resource will be placed in Hub Parking Technology, the FAAC Group Business Unit that develops, produces and distributes the most advanced, flexible and reliable solutions.
In particular, the resource will join the Milan sales branch of Hub Italia s.r.l., part of the Hub Parking Business Unit.
The selected candidate, in collaboration with the sales area and the technical support team, will take care of the installation and maintenance of the system park, ensuring highly qualified and strongly customer-oriented technical assistance. Furthermore, in coordination with the Headquarters, he/she will follow the training of internal staff and customers at a national level.
Main activities:Perform the installation and configuration of products on siteProvide customer support, understanding their needs and problemsPerform checks and scheduled maintenance on installed systems, the network, data security and systemsEnsure continuous updating of software and systemsOrganize training programs and workshops for internal staff and customersEvaluate and resolve hardware and software malfunctions using diagnostic toolsManage the repair or replacement of worn or defective components and consumablesRequired skills and requirements:Diploma in electronics/IT/mechanical technical expert.A degree in the same fields will be considered a plus3 years of experience in the Parking or similar fieldKnowledge of the technical specifications of the sector and the dynamics for after-sales managementKnowledge of the main software and online solutions, especially in cloud.Knowledge of Linux operating system will be considered a plusExpertise in data center management and data governancePractical experience in managing and installing computer networks and network administrationOrganizational and problem solving skillsFlexibility and willingness to travel frequently throughout the countryGood knowledge of English, especially technical terminologyAt FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms. The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903/77), sexual orientation, or disability. Apply now and help us create a workplace where everyone feels valued and included.
Please note: this job description is translated from Italian.
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