**Nordson Packaging **is a market leader for hot melt adhesive dispensing solutions for the end of line packaging in various industries.
We are looking for an **Inside Sales Specialist (M/F/d) **for our Standard Customers in Italy.
We are looking for you if you possess ambition, drive & talent to maintain & develop these customers through interaction & a strong working relationship with the Field Sales team.
The position is based in our Segrate Office.
**Essential Job Duties and Responsibilities**
- Responsible for standard customer account management
- Develops understanding of customer requirements, trends, risks, opportunities and satisfaction levels
- Initiate and coordinate development of action plans to drive profitable growth
- Develop intensive partnerships at all levels with customers and internal resources to identify customer needs & trends
- Work cross functionally with engineering & sales teams to help with customer opportunities, resolve issues, planning, etc.
- Support and pro-actively enable sales activities, help to facilitate, or open sales opportunities
- Generate working relationships with adhesive suppliers to support customer knowledge
- Technical support internal/external
- Report all activities & customer data in CRM system to ensure complete transparency
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the sales teams
**Skills and Education**
- Good all round experience in customer & account management through the use of remote working methods & tools 3+ years
- ' experience & comprehensive understanding of sales concepts in an sales office environment
- Good interactive & personal skills suitable to become a key person in the office environment
- Excellent written & verbal communication skills in Italian and English
- Strong relationship building skills
- Proven selling skills required to identify & close opportunities
- Extensive business to business sales & distribution experience
- Strong customer passion & empathy
- Excellent problem solving, analytical and business skills A "Get things done" & a "lead by example
- " attitude
- Ability to work on their own, using an open mindset or within a winning team environment
- Proficiency in critical technologies (MS Office, SAP, CRM tools, etc.)
**Interested?
**
We are looking forward to getting your CV!
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