Careers that Change Lives
Change your career to exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.
We offer you a position of Inside Sales Representative where you will have the opportunity to sell a broad range of Medtronic services within the ENT (Ear, Nose and Throat) business. Your customers will be hospitals, and in particular- biomedical engineers and purchasers. This is an office-based role responsible for selling service solutions to our customers and thus improving the overall Medtronic customer experience. You will support the development of our service business in Germany, Alpines, and Italy.
A Day in the Life
• Build a strong connection with customers and stay in touch via phone or F2F meeting to discuss and sell service agreements (contract expiration, assets coming out of warranty).
• Identify, create, and maintain opportunities in SFDC for service agreements using the opportunity dashboard and attach rate file for assets coming out of manufacturer warranty, expiring contracts, time & material activities, point of sale.
• Be an active member of the Alpine and Italian sales organization by sharing pro-actively the service opportunities during recurring virtual or F2F meetings, creating action plan together with the District Sales Managers and Sales representatives, attending local events and meetings.
• Consultation and support for field sales representative to explore the best solution for selling service agreement at point of sales and for all financial deals.
• Support country sales team with service-related tender questions and to respond to tenders with the appropriate type of service agreement in a timely manner.
• Participate actively in all financial deals (capital/financial/operating/placement); ensure the appropriate service agreement and revenue is captured in these deals.
• Provide accurate service forecast to the leadership team and national and district sales managers.
• Connect with Inside Sales colleagues in other markets to share best practices and adopt new/ efficient ways to sell services.
Must Haves
• Bachelor's or master's degree
• Fluency in English, Italian and German
• Ability to prioritize and to respond in a timely manner to questions from internal and external customers
• Flexibility, adaptability, and accuracy
• Strong analytical skills
• Strong verbal communication skills
We Offer
We offer a competitive salary and benefits package to all our employees:
• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurance
• Training possibilities via Cornerstone/Harvard Manage Monitor/Skills Lab
• Employee Assistance Program and Recognize! (our global recognition program)
Our Commitment
Our unwavering commitment to inclusion, diversity and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.
We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have a long-term sustainable impact.
Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
