Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Join the Vibrant World of Signage as a Customer Solution Specialist at FASTSIGNS of Northern Kentucky! Are you ready to step into an industry where no two days are the same? The world of signage is a canvas of creativity and innovation, and it's calling for your unique talents. FASTSIGNS of Northern Kentucky, a leader in the sign franchise sector with a global presence of over 700 locations, is looking for dynamic individuals to join our team. Why FASTSIGNS of Northern Kentucky? Comprehensive training to arm you with industry knowledge and skills, available both online and in-person. A chance to expand your personal and professional horizons in a company that values growth and development. Commitment to excellence in customer service, backed by regular customer feedback to enhance our standards. The Role: As a Customer Solution Specialist, you'll be the face of FASTSIGNS of Northern Kentucky, forging strong relationships with clients through various communication channels. Your role is pivotal in transforming prospects into loyal customers by understanding their needs and providing tailored solutions. Who We're Looking For: Charismatic and customer-oriented individuals who are often described as 'people persons.' Problem-solvers who thrive on consulting with clients to address their challenges. Lifelong learners eager to continuously improve and pursue a clear career trajectory. Key Responsibilities: Engage with customers via email, phone, and in person to foster lasting relationships. Craft estimates, manage work orders, and ensure prompt delivery of services. Participate in daily team meetings and contribute to business and marketing strategies. Handle billing and accounts receivable with precision. Qualifications: Experience in the sign industry is preferred, but we're excited to train the right candidate. We're not looking for just anyone—we're on the hunt for the best! What's in It for You? A supportive environment with industry-leading training. A competitive salary with performance-based bonuses. Benefits include health insurance and a 401(k) with company matching. A fun, professional team atmosphere with cutting-edge tools and technology. Requirements: Unwavering integrity and a robust work ethic. A passion for delivering customer delight. Meticulous organization and attention to detail. Creativity and problem-solving prowess. A zeal for learning in a fast-paced setting. Excellent verbal and written communication skills. Details: Full-time position. Salary: $19.00 - $25.00 per hour, based on experience. Non-exempt, hourly rate. Bonus: Annual plan based on team and individual performance. Benefits: Paid time off after 90 days, health insurance, 401(k) with company match. Schedule: 8:30 AM - 5:00 PM, Monday to Friday. Overtime as needed. Experience: Customer service (2+ years), Inside sales (2+ years preferred, but not required). If you're ready to embark on a career as colorful and diverse as the signs we create, we invite you to apply. Let's make the world a more vibrant place together! #J-18808-Ljbffr