Company Description Dynatrace offers the market-leading software intelligence platform, purpose-built for the enterprise cloud. With automatic and intelligent observability at scale, our all-in-one platform enables the world's largest organizations to transform their businesses and deliver perfect user experiences. And we're growing FAST!
Job Description The Dynatrace Innovation Services team builds and delivers solutions that extend the Dynatrace platform with modern automation concepts and tooling, enabling our customers to eliminate manual processes and accelerate IT transformation. We are seeking a motivated professional with a passion for continuous innovation to join our team as an Innovation Architect. In this role, you will be responsible for delivering Automation Service engagements as well as developing innovative technical solutions that advance our Cloud Automation use cases and Dynatrace service offerings.
Responsibilities: Engagement Delivery: Responsible for delivering customer-facing Automation Services engagements. Solution Development: Continuously explore and develop new and innovative solutions and service offerings focused on IT process automation. Enablement: Provide technical training and Automation service offering enablement for Dynatrace and Partner delivery resources. Pre-Sales: Support customer-facing sales calls delivering theoretical and technical sessions covering our Cloud Automation solutions, offerings, and concepts. Evangelism: Evangelize the Cloud Automation solutions, service offerings, and customer stories through events and social media. Qualifications: Technical degree (i.e., Computer Science, Computer Engineering) or relevant work experience required. 5+ years' experience as a consultant or architect working on highly technical, agile teams. Working experience with modern software engineering processes. Working experience with modern release and incident management processes. Working experience with continuous delivery pipelines, testing strategies, and quality validation. Working experience with modern IaaS, PaaS, container, and Serverless cloud technologies. Working experience with cloud-native application development. Experience with modern deployment automation tools and methods. Experience with the enterprise software sales process preferred. Must have excellent written, oral, and presentation communications skills. Must possess excellent problem-solving and analytical skills. Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Other Information: This role does not have any direct reports. No management responsibilities. Responsible for evaluating candidates in the recruiting process and contributing to the onboarding and enablement of new resources.
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