Industrial Iot Support Engineer (M/W/D)

We contribute to the #digitalfuture Your daily work in the Industry 4.0 environment is varied and exciting - not least because our work contributes to the digitalization and networking of machines worldwide. Industrial IoT Support Engineer* *We are looking for exactly you: no matter what gender, age, origin, .... Your tasks: You are the contact person for our customers as a Support Engineer Your tasks include error documentation and carrying out systematic error analyses, e.g. in the area of network communication and firewalls You maintain close cooperation with our cross-functional teams for troubleshooting and product improvement Supporting our customers in the commissioning and operation of our hardware and software is also part of your tasks Use of the following technical landscape: Windows and Linux operating systems, industrial PCs, Linux (CentOS) on our own industrial PC hardware, virtual machines and Docker containers (on-premise and in the cloud), various network technologies, Java, web technologies, mobile apps, mobile devices (e.g. tablets, data glasses, smartphones) Your profile: Completed training as an IT specialist in system integration or comparable qualification or experience Advanced knowledge in dealing with Windows and Linux systems, e.g. with Powershell/Bash, services, log files, scripting, container techniques, IT security Network communication and protocols in heterogeneous environments - troubleshooting with tools such as Wireshark, tcpdump, nmap Interest in Industry 4.0 technologies Open and communicative in exchanges with customers as well as IT specialists and other interface areas Independent working style with a high degree of goal and solution orientation Very good German and English skills round off your profile Your added value: Friendly team with over 60 colleagues Modern equipped workplace in the middle of Bielefeld city center Free parking space in our underground garage Flexible working hours Remote work possible Start-up atmosphere with flat hierarchies and high decision-making freedom Team-building events, sports and leisure activities Fit For Future: with us, you can spend around three hours of your weekly working time on your mental and physical fitness Do you have any questions? Then you are welcome to contact Anja Heidbreder: Tel: 0521 96655 37. We look forward to receiving your application via our online application tool at symmedia GmbH Turnerstraße 27 | D-33602 Bielefeld