About us Established in 2011, Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform.
The company is active worldwide in 40 countries employing more than 4.500 logistics experts.
Purpose of the job PURPOSE OF THE JOB In the role of Import & Export Sea Internship, you will gain experience for handling transportation services, as a customer care and point of contact for our business customers.
This includes operational as well as quality aspects of the service provided to our customers.
You report to the Business Development Manager and are in contact with our customers, suppliers and worldwide colleagues.
KEY ACTIVITIES The intern will support the activities of Freight Forwarding team, and in particular he/she have the chance to be trained on the following activities: Operations: Customer booking activities: booking and follow-up of external carriers and transportation services.
Optimize the order and load consolidation.
Invoice and documentation control.
Monitoring of on time deliveries and cost efficiency, while interfacing with suppliers to ensure the smooth execution of processes.
Sending daily pre-alert to update customers on the status of the shipment progress.
Monitoring booking performance: customer answer lead-time, customer attitude, etc.
Reporting: Managing root causes and corrective actions with structured tools (action plan) in order to solve them definitively, keeping all actors committed.
Participate in meeting with Corporate.
Profile PROFILE – COMPETENCE For this role, we are looking for a candidate with strong analytical skills and good interpersonal skills.
He/she is a flexible and accurate quick problem-solver with a strong hands-on mentality, able to work in teams.
Interest and knowledge on transportation, warehousing and supply chain management.
Ability to operate collaboratively on cross-functional, multi-cultural teams.
Positive thinker and with a change agent mentality.
Commercial and analytical mindset.
Proven ability to meet deadline in a fast-paced dynamic environment.
Good MS Office skills.
Fluent level of English and Italian (almost C1).
Benefits Contract: 6 month Internship – renewable.
Place: Our headquarter in Milan.
Compensation: A monthly reimbursement of € 900.00 gross + restaurant ticket of € 12.00 + Wellness program.
Come join us!
If this role matches your profile, please send your CV and motivation letter.
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