AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Delivery organization is looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Infrastructure Delivery.
The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations.
The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks.
They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology.
This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively driving innovation.
The desire and ability to work in an ambiguous, collaborative environment is essential for success.
Key job responsibilitiesThe position responsibilities will include scaling support of several data center locations and be responsible for day-to-day assistance with capacity management.
As Network Technician, you will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
Manage work and priorities through ticketing system and workflowCollaborate with various stakeholders to remove project obstaclesTroubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low to mid-level application interactionTroubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipmentComplete customer requests via Remedy trouble ticketing systemParticipate in the migration, basic configuration and rollout of new or upgraded hardware Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) and Ability to work off of a ladder and work in confined spaces.
A day in the lifeAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Minimum RequirementsExperience with computer hardware troubleshooting, repair and in networkingFluent EnglishDrivers license valid in EUExperience dealing effectively with customers during problem resolution and operating efficiently under pressureKnowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
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