Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe?Would you like to contribute creating a feel-good home away from home for our guests?At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition.We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as: YOUR TASKS: Manages the entire Rooms Division Department (Front Office & Bell-Boys, Reservations, Housekeeping) Coordinates the operational day-to-day business ensuring a smooth process Develops, implements and monitors standards Deeply involved in guest assistance and complaint's management (including replies to all Channel's Guest Comments) Together with the GM prepares budget's review, forecasts and reports Cost and quality management Productivity and employees work schedule planning Maintains and tends to the various systems involved in the operations of an international hotel group Works closely together with the General Manager – FOM & Housekeeping department to manage and ensure all Guests' requests are met and fulfilled.According to management instructions, organize and coordinate the entire business Monitoring and control of the work of the building manager's, internal maintenance & external employees in the building YOUR PROFILE: Several years of work experience in the front office and/or housekeeping areas Completed vocational training in the hospitality Excellent German and English skills are a must; additional languages are desirable Excellent Protel skills is an advantage Excellent leadership qualities; attention to quality; high flexibility and hands on attitude Perfect and professional appearance and outstanding communication skills Being of service is your calling Together with your team, you will ensure that our hotel guests receive the best possible service OUR BENEFITS: All- inclusive onboarding program for a great start at work Healthy and balanced employee meals in our team restaurants (also on days off) Individual development planning and support through internal and external training and development opportunities Active contribution in a dynamic work environment Enjoy your holiday in the best hotels to special employee conditions Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services Further benefits can be found here: https://www.falkensteiner.com/en/employer#benefits If you have any questions, please do not hesitate to contact us by e-mail.Please apply exclusively via the "Apply for this job" button.We are looking forward to receiving your application!HR Search per Hotel 4* in Costiera Amalfitana #J-18808-Ljbffr
