**ROCCO FORTE HOTELS**
**MASSERIA TORRE MAIZZA**
**Puglia**
Opened in May 2019, Masseria Torre Maizza is located in the most glamorous destination on the Italian Adriatic coast. Surrounded by ancient olive groves, the renovated 16th century masseria is filled with thoughtful design accents and details to create a unique sense of place, from the stunning Olga Polizzi-designed rooms and suites to the romantic sunset rooftop bar and elegant restaurant overlooking the swimming pool. The resort also features a 9-hole executive golf course, a private beach club and an indulgent Spa.
**HOSTESS**
**Main Purpose**:
The Hostess is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome.
**Reports to**: Maitre and/or Restaurant Manager
**Main duties**:
- Greet and welcome our Guests when they arrive at the restaurant, creating a personalised interaction as first step of their tailor made culinary experience, according to our standards and procedures;
- Answer phone calls and manage the restaurant mail correspondence to book reservations;
- Support the Maître in assisting the Guests;
- Carry out final bill operations and cash management, when needed.
**We offer**:
- Seasonal contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.
**Competencies required**:
- **Collaboration**: Be able and willing to work as a team within the department and with other departments.
- **Personal Effectiveness & Communication**: Demonstrate self-control and present information clearly and with confidence.
- **Personal development**: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- **Business orientation**: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- **Technical Skills**: Demonstrate technical competence and knowledge related to the role.
**Other requirements**:
- Professional experience in the same role;
- English knowledge at Intermediate level;
- Valid HACCP certification;
- Knowledge of F&B management software (e.g. Quadranet);
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail.
**Workplace**: Masseria Torre Maizza, Contrada Coccaro s.n, 72015, Savelletri di Fasano (BR), Puglia.
Contratto di lavoro: Tempo pieno, Tempo determinato
Benefit:
- Mensa aziendale
Disponibilità:
- Turni
- Weekend
Retribuzione supplementare:
- Quattordicesima
- Tredicesima
Esperienza:
- hostess: 1 anno (Preferenziale)
Lingua:
- Inglese (Preferenziale)