How will you make an impact?
- Nurture genuine relationships with valuable prospects and clients with long-term perspective and a strong personal touch
- Strive for professional excellence, while sharing knowledge and passion
- Act as an international brand ambassador, with the highest level of commitment, internally and towards client
- Proactively works on networking, client hunting and clienteling activities
- Masters perfectly all steps of a sale (attract, welcome, discover and understand, convince, close and develop)
- Adapts according to client(s) needs and motivations
- Strives to always improve and surprise the client(s)
- Deals with ease during negotiations and objections
- Transmits the passion, savoir-faire and values of the Maison
- Acts as the privileged contact for the client(s) in case of After-Sales
- Meets individual and boutique targets, both quantitative and qualitative by efficiently developing a valuable portfolio of prospects and clients
- Executes ad-hoc targeted CRM actions
- Participates to diverse client events and acts as a local and international Ambassador of the Maison
- Respects all brand and boutique policies and procedures (including inventories, set up and breakdowns at opening and closing of the boutique, VM etc)
How will you experience success with us?
Extensive previous experience in luxury Retail in a similar role
Excellent interpersonal and communication skills
Strong attention to detail and customer needs
Enthusiastic, persuasive, socially driven, networker, passionate, curious, open-minded, respectful and humble
Team-Player approach, people-oriented mindset, flexible and adaptable, ready to move out of the comfort zone
Fluent in Italian and English
What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty and solidarity.
- We foster empathy, curiosity, courage, humility and integrity.
- We care for the world we live in.
Your journey with us:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.
- Screening video call with the Richemont Talent Team
- In-person meeting with the
- Interview with the
Learn more about life at Richemont and our maisons below:
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg