Helpdesk Technician

Location: La Spezia, Italy Security Clearance: NATO Secret Skills, Knowledge, Experience Required:A vocational training at higher technical level in a relevant discipline, or equivalent;Good troubleshooting skills;Detailed knowledge and working experience of Microsoft Windows Server and Linux (RedHat and Ubuntu).
Desirable:Knowledge and experience with Microsoft SQL Server administration;Experience implementing security controls (e.g.
NCIRC);Experience with any of the following technologies: VMware, Cisco Networking, EMC SAN.
Duties/Role:Installing or removing hardware and/or software, and associated connections, using supplied installation instructions and tools;Conducting tests and correcting malfunctions;Documenting results in accordance with agreed procedures.
Assisting with the evaluation of change requests.
Contributing, as required, to investigations of problems and faults concerning the installation of hardware and/or software and confirming the correct working of installations.
#J-18808-Ljbffr