QuiCare is a company leader in the development and management of innovative projects, integrated solutions, and services to support chronic patients and their families.
QuiCare is partnered with the most important pharmaceutical companies developing Patient Support Programs to improve patient adherence to therapy.
We put our heart, soul, and skills into making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation.
As a Healthcare Project Team Leader, you will contribute by: Developing and achieving internal KPIs; analyzing KPIs promptly, highlighting deviations and introducing corrective actions; Managing projects in their entirety: design and planning of activities, verification of progress, strict adherence to delivery deadlines; Providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner, communicating with a diverse population using well-developed interpersonal skills; Facilitating patient access to medication, monitoring their adherence to therapy, and providing information about para-pharmaceutical products (by phone, chat); Implementing and delivering solutions to the relevant stakeholders (Patients, Pharmacies, Pharmaceutical companies, doctors); Managing the activity plan in the own territory accounts with respect to the laws, ethics, and compliance governing pharmaceutical professionals; Communicating effectively with team members and patients in all aspects of service; Building, monitoring, and tracking implementation of KPIs, measuring value and impact; Driving excellent usage of different channels through local omnichannel strategy, planning, and solution development; Collecting and sharing insights from the ecosystem, proposing proactively possible solutions to be implemented in the ecosystem; Being the contact person for ad hoc projects as required by company needs; Reporting and managing Individual Case Safety and Product Quality Compliance; Managing other team members and ensuring all employees under your management have the proper tools needed to perform and grow within their roles; Working with the rest of the management team to grow and improve short and long-term activities; Managing 3rd party contract resource arrangements; Interfacing directly with pharmaceutical companies; Developing medical information projects. Minimum Requirements: Able to make presentations in PowerPoint; Confidentiality with project documentation (reports and presentations); High proficiency in Excel; Bachelor's degree in pharmaceutical chemistry and technology, pharmacy, chemistry, industrial chemistry, biological sciences, medicine and surgery, or veterinary medicine; Licensed to practice and registered to practice; Experience in qualitative and quantitative analysis of medicines for at least two years in companies authorized to produce medicines; Experience in pharmacovigilance management is a plus; Dynamic person with strong value commitment and a team player with excellent communication, sales, and negotiating skills; Capacity to identify and analyze medical, scientific, and therapeutic area opportunities and problems, proposing appropriate improvements; Able to create awareness of patient journeys; Able to understand the health ecosystem and its changes over time, using that to inform access strategy and planning; Able to understand the implications of new issues and trends on stakeholders' business; Able to identify networking opportunities to enhance value offerings to patients; Problem solver with the ability to perform at a high level under pressure; Interest in working in a fast-paced and rapidly-changing environment; Italian native level and English C1 level, reading, speaking, writing, and understanding. Additional languages are beneficial; Able to manage and motivate a team in a fast-paced environment; Practical mindset to find simple solutions to complex problems; Excellent customer service and interpersonal skills; Agile, forward-thinking innovator capable of managing ambiguity and conflicting priorities; Flexibility in work schedule to complete tasks properly; Able to objectively step back from situations while maintaining attention to detail; Able to work with data and keep the customer at the heart of decisions; Motivated to work in a fast-paced and rapidly-changing environment. Benefits: Young, dynamic, international, and fast-growing IT startup; Career development opportunity; Talented and collaborative team; Modern office in Rome close to the underground of Ottaviano (A line); Unlimited coffee; #LI-Onsite
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