Your ResponsibilitiesIdentify and assess opportunities for service improvementTranslate strategic priorities into actionable plans with appropriate scoping, resourcing, and adoption effortsDevelop and execute a transformation roadmap aligned with company strategic goalsOperate with a customer-centric mindset, analyzing critical components of customer engagement for business solutions and improving customer experienceLead value stream optimization and ensure efficient and high-quality Kaizen events for continuous improvementFunctional lead for IT solutions related to services, as well as cross-functional collaboration with other teams to identify appropriate cost models and impacts, and to develop robust business cases to implement emerging technologies that support transformational objectivesLead change management strategies, collaborate with diverse teams, and lead a high-performing team to implement transformational strategies, ensuring people have the skills, tools, and talents required for their rolesPromote, facilitate, and train the broader cross-functional teams to understand, embrace, and use the various business management system toolsCoach, drive, and lead lean behaviors, principles, and tools by partnering with different business leadersDrive cultural transformation resulting in step-change in operational business metricsPartner with business leaders to increase the organization's Lean Problem Solving CultureYour Qualifications & SkillsCertification as a Master Blackbelt or Blackbelt in Lean Six Sigma or similarSignificant hands-on experience in working with Lean, Six Sigma, OKR, DBS or similar toolkits and management systems, particularly in a transactional environmentProven experience in driving and leading major changes and organizational transformationsDemonstrated experience in rolling out and supporting IT tools, with a focus on the functional and process perspectivePrevious experience in managing a teamWell organized, structured work ethic and strong communication skillsFluent in English; German or Italian is a plusOUR COMMITMENTInnovative work environment in a young, dynamic teamHigh-tech projects in the future-proof sector of e-mobilityOpportunities for advancement in a growing companyA wide range of further training opportunitiesAttractive bonus system and performance-related payAdditional company benefitsWHY ALPITRONICTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich, and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIALWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility, and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated, and have a significant impact! Join us and be part of our team!
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