AXA Partners "Focus & Transform strategy" is shaping Global Operations' strategic ambition: "bringing simplicity and enforcing transversality, breaking down silos, to succeed in providing a superior customer experience in line with our Customer2020 ambition".
DescrizioneAXA Partners "Focus & Transform strategy" is shaping Global Operations' strategic ambition: "bringing simplicity and enforcing transversality, breaking down silos, to succeed in providing a superior customer experience in line with our Customer2020 ambition".
Global Operations has 3 strategic priorities: Reposition AXA Partners as the Preferred Business PartnerBoost AXA Partners to become an Agile Global OrganizationMature AXA Partners as a Safe, Secure and Resilient company"Becoming a tech-led company" is one of the 8 strategic enablers and Information and Technology will play a continuously increasing role to help AXA Partners achieve its transformation.
In this context, we are looking for a Local IT Manager, in charge of Italy, who will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving the main projects, deploying them across Italy in time, budget, quality and scope.
Vostro Profilo Accountable for IT Italy endtoend performanceIn charge of 1 departmentAccountable for a €3.4M BAU budget (without rebilling) + €500K €700K local IT Projects budgetAccountable of IT Strategy & IT TransformationMember of AXA Partners Italy Executive Committee
1. Declination and implementation of AXA Partners Strategy in his/her country Ensure that AXA Partners' strategic objectives are translated into tactical business plans across his/her country, and that impacts are maximized on the technology frontLead and drive IT transformation in his/her country (Move to the Cloud, Application Landscape simplification, Agility, Motor Global Assets and Travel Global assets roll out, etc):Respecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc)Relying on regional shared capabilities (program and project managers, innovation flying squad)Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationshipProvide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPSLiaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)Supervise architecture implementation within AXA Partners' roadmap for his/her country 2. Coordination, steering and communication Steer and coordinate his/her country area: activities, resources, quality of service costs, delay to achieve the assigned goalsEnsure a proper definition of SLAs for his /her country and manage the implementation and the followupManage & monitor the country IT budgetCommunicate to country main stakeholders (within AXA Partners ecosystem)Lead AXA Partners IT governance local meetings, be part of Transfo initiatives SteerCos 3.
BAU tasks supervision:
operations, solutions and 1st
line security Be accountable for operating and delivering IT services, constantly striving for greater efficiencySupervise IT local operations teamsOversee the technological infrastructure (networks and computer systems) in the country to ensure optimal performance, local area connectivity and remote accessKeep both onpremises and cloud solutions fully secured with a solid programme aligned with security standardLiaise with Regional teams to ensure workplace and enduser services QoS standardInfluence Group / Central Solutions Teams when they have an impact on local solutions / activitiesIn charge of Security 1st line, and of delivering Security Quartile ONE 4. Local teams management Ensure the development if his/her teamAssure capacity planning to secure delivery maintaining balanced workload (positive eNPS)Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across the countryFocus on TOM including efficiencies opportunities, roles repurposing and careers development 5. Supporting the Regional CIO in his activities Manage Offshore Delivery center regional chapterManage local IT Security requirements perimeterIntegrating target global assets according to Italy roadmap About AXA
Il Gruppo AXA è leader mondiale del settore assicurativo e della gestione patrimoniale.Proteggiamo e consigliamo i nostri clienti in ogni fase della loro vita, offrendo prodotti e servizi che soddisfano le loro esigenze nei settori dell'assicurazione, della protezione personale, del risparmio e della gestione patrimoniale.
AXA è il marchio assicurativo leader a livello mondiale, con oltre 100 milioni di clienti. Ci stiamo trasformando "da payer a partner" per i nostri clienti, con una forte attenzione alla prevenzione dei rischi.
La nostra missione:
Consentire alle persone di vivere una vita migliore.
I nostri valori:
Customer First, Courage, Integri
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