MailerLite is one of the fastest-growing email marketing services.
We help more than 1 million businesses around the world to keep in touch with their customers.
Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in.
And we are ready for another talented person to join the party.
Head of Design We are looking for an experienced Head of Design with a proven track record of working on SaaS web apps or B2C products, who is passionate about delivering exceptional design quality.
In this role, you'll collaborate closely with cross-functional partners to shape our design strategy and elevate our craft, ensuring MailerLite sets a new standard for simplicity, cohesion, and user experience.
As a senior leader in the design team, you'll work with another senior product designer to establish a strong design foundation and foster a culture of excellence.
You'll play a key role in mentoring and empowering team members, ensuring product design becomes a strategic differentiator for MailerLite.
Together, you'll create processes and practices that not only raise the bar for design but also support a healthy, collaborative, and sustainable working environment.
You'll partner with the CPO, product managers, and other stakeholders to influence strategy and roadmap decisions, ensuring the design perspective is represented at every stage.
This is an opportunity to make a lasting impact by building a high-performing design team and delivering products that delight users and drive business success.
What you will work on Conduct user experience research using qualitative and quantitative approaches.
Work closely with stakeholders to proactively identify UX challenges and opportunities through a deep understanding of product vision and requirements.
Understand complex product workflows, distilling them into intuitive user flows, consistent component behavior, and a unified style.
Manage both the big-picture vision and the day-to-day challenges of building a complex user-facing product.
Foster a supportive environment within your close team.
Actively contribute to the multi-brand Design System project we're establishing as a cross-team effort, led by the Design team.
Collaborate with stakeholders to identify areas of synergy between our three products, MailerLite, MailerSend and MailerCheck, ensuring a unified and seamless user experience.
Minimum Requirements 5 years of proven experience in a management position within a design team.
Proven ability to navigate complex user flows and projects, ideally in a data-heavy industry such as fintech, e-commerce or data analytics SaaS.
Expertise in design tools (e.g., Figma), front-end technologies, and UX research methods, with the ability to mentor team members in these areas.
Ability to think at a high level about product strategy and translate it into Design goals and values.
Ability to structure the design process and help organize a whole team's work.
Positive attitude and deep empathy towards end users and team members.
Excellent interpersonal and communication skills, with a knack for rallying teams around a design vision.
Outstanding attention to detail (if you apply, include the word lite somewhere in your application).
Located in the EMEA region.
Bonus skills Some experience working on multiple platforms such as mobile apps and 3rd party integrations.
Experience developing and maintaining a Design System.
Some knowledge of HTML/CSS.
For more information, visit our Hiring journey and FAQ pages.
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