Head of Amazon Business - Seller Services, ItalyWe are looking for an inspiring Head of Seller Services to continue this growth story and drive the division of our Italian Amazon Business unit.
The position is based in our corporate offices in Milan.Responsibilities:Drive product selection and top-line growth:- Define selection strategy and manage Seller and selection recruiting teams- Increase business performance for new and existing Sellers, being accountable for their results both in Italy as well as in our other 4 EU websites- Raise customer-facing quality bar for our Sellers through education and targeted account management post-launch- Identify and drive recommendations for pricing opportunities- Define and own local product and project management activities focused on generating long-term growth and be a key stakeholder for website-wide initiatives.Continuously improve the Seller and Customer experience on Amazon:- Provide thought leadership and identify opportunities for improving the Seller and Customer experience- Identify, quantify, pilot, measure and implement scalable solutions- Interact closely with respective Retail Category teams and central website functions in EU and US to understand, implement and shape feature, service or program improvements- Align closely with other departments serving Sellers and Customers.Comprehensively manage business performance and PL:- Own planning, analysis, reporting, performance auditing and putting the respective mechanisms in place- Create, communicate and audit long-term plans, forecast and resource allocation- Align goals with relevant stakeholders.Hire and develop top talent:- Lead other leaders either through solid or dotted lines- Hire, coach and promote top talents and create strong followership- Establish team culture that aligns with Amazon's leadership principles- Build an analytical capability in the team to enable the group to be self-reliant and make recommendations based on data and robust analysis.Minimum Requirements:Top University degree, preferably in a business or technical/engineering discipline.Proven track record in business development at scale covering sales and account management.Extensive professional experience, ideally in complex and dynamic environments in e-commerce, technology, FMCG, retail or top-management consulting.Inspiring people manager and leader of leaders with experience in leading top-performing teams and managing change.Strong analytical skills and ability to operate in a matrix environment.Excellent written and verbal communication skills.
#J-18808-Ljbffr