H&M Business Expert Logistic - Casalpusterlengo ItalyFull-timeWelcome to Logistics and our Team! Working in Logistics calls for precision, flexibility and above all teamwork, so it's both enjoyable and stimulating. We are looking for a resourceful Business Expert! Responsibilities: Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processesMonitor and support well-functioning system integrationSupport DC operationsMonitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLCCommunicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&OpsDistribute & translate release notes to 3PL and monitor executionEnsure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interruptedEnsure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting)Ensure high quality level of all decided IT system related procedures and monitor correct implementationConduct business process audits regarding compliance to group standardsAct as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standardsSupport DC Mgr. to ensure all operational, system and service requirements to the 3PL and operational changes are implemented and met (e.g. ensure system release updates)Strong expertise in DC-level technology infrastructure and supplementing systems experienceFunctional competencies for supporting technology and system-related operations and incidentsStrong operational DC log. expertise & process understandingProactivity in problem-solving and hands-on attitude to resolving incidentsAbility to understand system features and updates within a given time frame as well as ability for knowledge transferStrong communication and coordination skills and a collaborative mindsetKnowledge & Experience 2+ years in a leading role, successfully applying our company leadership expectationsManaging and leading a teamExperience in delivering results from projectsExperience in problem solvingProfessional competences Lead with a Growth MindsetAbility to influence decision makers and coach others, sometimes from a distanceHave confidence & ability to make quick decisions with the customer in focusPersonal drives & interests You embrace diversity and understand it's what makes us strongClearly demonstrate a customer first mindsetPassionate about store colleague's needs to help them provide the best customer experienceStrong strategic abilities and sees the bigger pictureTake a holistic view of all components affecting store commerciality, setting the right priorities for yourself and the businessView feedback as a source of information & are humble in light of successThis is a Full Time position based in the Warehouse in Casalpusterlengo (LO).
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.
All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.All our employees are included in our H&M Incentive Program – HIP.Electronic Ticket Restaurant for each working day of €6Supplementary health care for employeesInclusion & Diversity H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
#J-18808-Ljbffr