Guide and Tour Leader Coordinator at MeetersWe are looking for a Guide and Tour Leader Coordinator to join our amazing Meeters team! The ideal candidate will be responsible for identifying and recruiting new guides and tour leaders, maintaining high levels of engagement, and managing commercial relationships.
What will you do? Role highlightsIdentify, recruit, and select new guides and tour leaders that meet Meeters' high standards.Maintain high levels of engagement with guides and tour leaders, ensuring their satisfaction and involvement.Manage commercial relationships with guides and tour leaders, negotiating favorable terms for both parties.Review and approve guides' proposals, including texts and photographs, ensuring they meet Meeters' quality standards.Monitor and evaluate the performance of guides and tour leaders, providing continuous feedback and support for improvement.Collaborate closely with the Travel Team to ensure alignment of information, tools, and processes.Requirements and Attitude:Bachelor's degree in travel, tourism, or an equivalent field;Minimum of 2 years of experience in the travel industry or similar roles;Excellent negotiation skills and knowledge of negotiation methods;Experience in selecting and managing tour guides;Strong customer service skills and problem-solving abilities;Ability to multitask and work flexible hours when required;Excellent communication and synthesis skills;Fluent in Italian and English;Dynamic, proactive, flexible, curious, and committed to teamwork;Integrity and professionalism respected by colleagues.Nice to have skills:Wide portfolio of contacts among guides and tour leaders;Company benefits and environment:You will not get bored doing the same thing every week: we always have new projects related to our core product in the pipeline;You will have the opportunity to learn and stay updated on the latest cutting-edge technologies and processes;Our average age is 31, and we are building a working environment based on our generation's values: flat hierarchy, open for dialogue and feedback, inclusive, cooperative, with a no-discrimination policy;We believe in constant updating, which is why we will provide you with the resources you need to keep learning and updating;You will be part of a team and join us during off-site activities;Competitive salary with dynamic progression based on your personal contribution to the team's results;You will be based in our Verona office 4 days per week to connect with the rest of the team and ensure continuous alignment;Casual dress code enjoying the comfort of our wonderful new office equipped with all necessary amenities;Free events or trips, if you decide to join us as a Meeters Ambassador during the weekend.If you are passionate about travel and connecting people, and want to be part of a growing organization, send us your resume and join Meeters!
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