Guest Experience Specialist

About Us: Welcome to the next generation of travel.
More space, more freedom and more comfort – this is what guarantees the modern traveler.
Our serviced apartments and aparthotels are meticulously tailored to meet the needs of the business traveler, families, or those on an extended stay.
From the moment you walk in, you'll feel at ease and at home.
Our exquisite apartments keep you connected and refreshed as you explore and conquer.
Dive headfirst into the city's culture, cuisine, and lifestyle, and soon it will feel like home.
Your Main Duties: Overseeing the daily operations of our hotel's lobby area Ensuring a welcoming and efficient experience for all guests Maintaining the overall appearance and functionality of the lobby Addressing guest inquiries and concerns Providing response and service to guests staying at the hotel Ensuring that all front-facing services meet the highest standards of hospitality Your Profile: Hospitality is in your veins Sense of responsibility, ability to work in a team, resistant to stress Flexibility in working early, late, and night shifts Very good speaking and writing skills in English and Italian; other languages are a plus Contract Type: Full-time, Fixed-term Benefits: Meal vouchers Availability: Shifts Day shift Night shift Supplementary Salary: Holiday pay increase Night work increase Fourteenth month salary Thirteenth month salary Work Location: In-person #J-18808-Ljbffr