General Information Country: Italy
State/Region: Lombardia
City: Milano
Team: Grids
Seniority: Specialist (2-4 years of experience), Expert (4-8 years of experience)
Job Type: Permanent
Hire Type: Full-Time
Work Regimen: Hybrid
Posting Date: 12-Nov-2024
Expiration Date: 01-Dec-2024
Company: Gridspertise s.r.l.
Description and Requirements
The team Customer Success Unit of Gridspertise is looking for an Operational Distribution Expert .
At Gridspertise, we're not just keeping up with the future – we're creating it.
As a global organization specialized in digital technologies for utilities worldwide, we are pioneering a new era of sustainable and reliable smart grids. Founded in 2021 from Enel's two-decade-long experience in grid digitalization, we are committed to pushing the boundaries of innovation every day.
By providing Grid Edge intelligent solutions, we empower utilities with advanced visibility, control, and automation at the edge, fostering change across the industry and society.
Step into a fast-paced, tech-driven environment where you can contribute to impactful global projects and work with the latest technologies on the market.
We are looking for highly motivated, talented, and visionary individuals eager to shape the electric future with us.
Join us and be part of the team that's revolutionizing smart grids!
What you will do:
Provide local and remote technical support to all the internal and external stakeholders of the relevant perimeter (Troubleshooting); Provide local and remote operation support to all the internal and external stakeholders of the relevant perimeter; Provide first level and specialized support to the relevant functions; Lead and train the relevant stakeholders in technical activities (use of devices, remote systems, tools, etc.) interacting with multidisciplinary groups from different countries; Support initial and critical phases of new projects/contracts (installation, commissioning, fine-tuning, KPIs achievement, etc.); Manage and support pilots and PoCs. Who you are:
Master's degree in Engineering, preferably: Electric, Electronic or Telecommunication with:
2 or more years of experience; Knowledge in commercial operation aspect; Knowledge of distribution network systems and grid operations; Knowledge of Standard Protocol Communication (DLMS, PRIME, etc.); Knowledge of Technical standards and regulations applicable for smart meter devices; Knowledge of TLC networks operation (3G, 4G, 5G, TCP/IP, etc.); Experience in problem solving and participation of medium/high complexity project; Good knowledge of English and any other foreign language would be considered a plus. What we search in you:
Deep collaboration & Openness; Engagement & Development; Decision Making; Smart & Lean Approach; Think bigger; Customer orientation. What we offer:
Permanent contract in Milan; Personal growth and programs of empowerment; Extensive flexible and remote work options in accordance with organizational needs; Corporate welfare including supplemental health care, wellness programs, family and parental caring, benefits, conventions and more. We are looking for candidates of both sexes - L.903/77 e D. Lgs n. 98/2006, art 27
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